Your privacy is our priority. This document explains in detail how evip2 collects, uses, stores, and protects your personal data in accordance with international standards and Malaysian law.
We invest seriously in security infrastructure and data compliance to ensure that every piece of information you share with us remains safe at all times.
All data transmitted between your device and evip2 servers is encrypted using TLS/SSL 256-bit protocols — the same standard used by leading Malaysian banking institutions.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 monitoring systems. We use data centres that comply with ISO 27001 standards.
Evip2 has never and will never sell, rent, or trade your personal data to third parties for marketing purposes. Your data belongs to you — it is not our business commodity.
Your financial information is handled in accordance with PCI-DSS standards. Bank account numbers, card details, and e-wallet information are not permanently stored in the evip2 system.
You have the full right to access, correct, or request deletion of your personal data at any time. Contact our team and your request will be processed within 14 business days.
Evip2 operates within the framework of Malaysia's Personal Data Protection Act (PDPA) 2010. All our data collection and processing practices are designed to comply with local legal requirements.
Evip2 is an online gaming platform operating under the domain evip2.vin, providing digital gaming services to members in Malaysia. We understand that your trust depends not only on the quality of the games we offer, but also on how we handle the personal information you entrust to us.
This Privacy Policy is written to provide full clarity on evip2's privacy practices. We believe that transparency is the foundation of a strong trust between the platform and its members. Every section of this document is written in plain language so you truly understand what happens with your data — not just legal terms that are difficult to follow.
This policy applies to all users of the evip2.vin website, the evip2 mobile app, and any related services we offer. By using any part of our platform, you acknowledge that you have read and understood this Privacy Policy.
Evip2 collects various categories of personal data depending on how you interact with our platform. Below is a comprehensive overview of the types of data we may collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, photo | Mandatory (KYC) |
| Contact Data | Email address, phone number, mailing address | Mandatory |
| Financial Data | Payment methods, transaction history, deposit limits | Mandatory |
| Technical Data | IP address, browser type, operating system, device ID | Automatic |
| Behavioural Data | Gaming history, wagering habits, session duration | Automatic |
| Communication Data | Live chat history, support tickets, emails | Where applicable |
Evip2 collects your personal data through several key channels. Understanding these channels helps you know exactly where your information is obtained.
Data is collected directly from you when you fill in the account registration form, complete the KYC verification process, make a deposit or withdrawal, contact our customer support team, or update your profile and account settings.
When you browse the evip2 platform, our systems automatically record certain technical information such as your IP address, browser type and version, operating system, pages visited, session duration, and actions performed on the platform. This data is collected using cookies, tracking pixels, and similar technologies.
In some cases, evip2 may receive your data from third-party identity verification service providers used for our KYC process, payment service providers for transaction verification, and fraud prevention agencies for security protection purposes.
Evip2 uses the personal data collected for legitimate and specific purposes. We do not process your data beyond the purposes stated below except with your consent or as required by law:
Evip2 understands that our members entrust us with sensitive information, and we take this responsibility very seriously. We only share your personal data under the following limited circumstances:
We work with carefully selected third-party service providers to support our platform operations. These include payment and e-wallet service providers, identity verification platforms for KYC, cloud infrastructure and hosting providers, and customer support service providers. All providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with evip2's specific instructions.
Evip2 may be required to disclose your personal data to government authorities, regulatory bodies, or law enforcement agencies when mandated by Malaysian law or a court order. Such disclosures will be made in accordance with proper legal procedures, and we will notify you where permitted to do so.
In emergency situations where your safety or the safety of others is at risk, evip2 may share necessary information with relevant parties. This is a last resort and is only done when absolutely necessary.
The security of your data is not just a promise — it is an active investment we make every day. evip2 implements multiple layers of technical and organisational protection to keep your data safe at all times.
Your personal data will be retained for as long as your account is active, plus any additional period required by law (typically 7 years for financial records). When data is no longer needed, it will be securely destroyed in accordance with industry-standard procedures.
The evip2 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how our platform is used. The following are the types of cookies we use:
You can manage and remove cookies through your browser settings. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help documentation.
As an evip2 member and data subject under Malaysia's PDPA 2010, you have several important rights regarding your personal data. evip2 is committed to facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request the correction of any inaccurate or incomplete data we hold about you.
You may request the deletion of your data under certain circumstances, subject to legal requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request a copy of your data in a machine-readable format for transfer.
You can request that we restrict the processing of your data while a claim or dispute is being resolved.
To exercise any of the above rights, contact the evip2 support team via live chat. We will process your request within 14 business days and may require identity verification before proceeding.
The evip2 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18. If we discover that data belonging to someone under 18 has been collected inadvertently, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your underage child has registered or used the evip2 platform, please contact us immediately through our support channels so that prompt action can be taken.
In the course of platform operations, some of your personal data may be transferred to, stored in, or processed in other countries or regions outside Malaysia. Such transfers only occur when necessary to deliver the services you have requested, such as the use of international cloud infrastructure or global payment service providers.
Evip2 ensures that all cross-border data transfers are carried out with adequate safeguards through data transfer agreements that comply with international standards, and we only work with partners who meet data protection standards equal to or exceeding Malaysian legal requirements.
Evip2 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or newly introduced platform features. Any significant changes will be communicated to members via in-platform notifications or email before the changes take effect.
The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy. We encourage you to review this page periodically. Continued use of the evip2 platform after changes are published constitutes acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how evip2 handles your personal data, we encourage you to reach out to us. Our Data Protection team is ready to assist you:
We are committed to responding to all privacy enquiries within 3 business days. For formal complaints, we will provide a written response within 14 business days.
Evip2 protects your privacy with the highest security standards so you can focus on what matters most — an enjoyable gaming experience and real winning opportunities.